Return Window: You may request a return within 30 days of receiving your order.
Conditions: Items must be unused, in original packaging, and in the same condition. Proof of purchase is required. Electronics must have the factory seal intact. Returns without prior approval will not be accepted. A 10% restocking fee may apply if packaging or accessories are missing.
Damaged or Incorrect Items: If your order arrives damaged, defective, or incorrect, we cover return shipping and provide a replacement or refund.
Return Shipping Fee: For change of mind or unsuitable items, the customer pays return shipping (cost shared before processing, deducted from refund).
Non-Returnable Items: Hygiene products, opened personal-use items, gift cards, and clearance items cannot be returned.
Refunds: Processed within 3 business days after inspection. Funds appear in 2–7 business days depending on your bank. You’ll be notified by email.
Exchanges: We do not offer direct exchanges. Please return for a refund and place a new order.
Contact Us:
+44 207 499 1331
support@overolf.shop
Shipping (UK)
UK-only shipping. Prices include VAT — no hidden fees.
Free Standard Shipping on all UK orders.
Cut-off: Orders before 8:00 PM (GMT London) process same business day.
Handling: 1–2 business days (Mon–Fri).
Delivery: Est. 3–5 business days via Royal Mail / Evri / DPD.
Tracking: We email a tracking number after dispatch.
Our collar tag helps protect your pet from fleas and ticks naturally, making outdoor time more comfortable all year round.
How It Works This tag gradually releases a blend of active ingredients and plant-based oils through your dog’s natural body heat. The ingredients spread across the coat and skin, forming a protective layer that helps repel pests. It is lightweight, waterproof, and suitable for daily wear.
How to Use Attach the tag to your dog’s collar for simple, everyday use. It is designed to work for up to 12 months, reducing the need for frequent applications.
Key Ingredients This product combines ingredients commonly used in flea and tick care with natural oils:
Plant-based oils such as citronella, cedarwood, lemongrass, peppermint, geranium, and rosemary
Other ingredients widely found in pet care products
One tag provides up to a full year of flea and tick defense.
Trusted Protection
Designed with proven active ingredients to help keep your pet comfortable.
Always On Guard
Provides continuous protection, whether your dog is indoors, outdoors, or in water.
FAQs
You've got questions? We've got answers!
? What are the active ingredients?
This tag uses a combination of imidacloprid and flumethrin—actives commonly used in pet products for flea and tick control—along with plant-based oils such as citronella, cedarwood, lemongrass, peppermint, geranium, and rosemary to help provide protection.
? How does it work?
The tag gradually releases its active ingredients through your dog’s natural body heat. These spread across the coat and skin, creating a protective layer that helps repel fleas and ticks before they attach.
? How long does it last?
Each tag provides up to 12 months of continuous flea and tick protection. Just clip it to your dog’s collar—no monthly applications required.
? Is it safe for my dog?
It is formulated with ingredients commonly used in pet care products. Use as directed. If your dog has known sensitivities, is pregnant or nursing, or if you have any concerns, please consult your veterinarian before use.
? Can it be used on puppies?
Suitable for puppies 12 weeks and older. For younger puppies or specific health conditions, consult your veterinarian.
? What if it doesn’t work for me?
We offer a 30-day return window in line with our refund policy. If you’re not satisfied, please contact our support team to arrange a return.
 
 
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